Privacy Policy

Privacy Policy

This privacy policy describes the practices that Focus Products Group International, LLC (“Focus Products”, “us” or “we”) follows with respect to the collection, use, maintenance and disclosure of information collected through the creativeescapebath.com/ website (the “Site”). This Privacy Policy applies only to the Site, not to any other Focus Products or third party sites.

This Privacy Policy is incorporated into and is a part of the CreativeEscapeBath.com Terms of Use.  It provides the following information:

  1. What information Focus Products collects from you Click here to view section 1;
  2. How Focus Products uses your information Click here to view section 2;
  3. What choices you have about how Focus Products treats your information Click here to view section 3;
  4. How Focus Products protects your privacy Click here to view section 4;
  5. What Focus Products does about children visiting the Site Click here to view section 5;
  6. How you can contact Focus Products Click here to view section 6;

Please be sure to read this Privacy Policy before using the Site or submitting information to us. Our Privacy Policy may change from time to time and your continued use of the Focus Products Site is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

Section 1 - What Information Focus Products Collects From You

Like many other websites, we actively collect information from our visitors by asking specific questions on the Site.  We may also collect information by permitting you to communicate directly with us via online forms and e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.). Also, if you place an order, you may be required to provide financial information. If you direct comments to us or request information, we may ask you to verify where you live so we can be assured that the response or information we provide is appropriate for your country of residence.   

When you visit the Site or interactive advertisements, we will not collect any personally identifiable information about you unless you provide it to us voluntarily The Site or interactive advertisements may invite you to submit names, e-mail addresses or addresses of others in connection with certain promotions or offers that appear on the Site or interactive advertisements. If you opt not to provide us with personally identifiable information you still can visit the Site, but may be unable to access certain options and offers, and will be unable to place an order for our products.

Focus Products does not have control over the privacy policies applied by any other party that you may disclose information to. Third party sites that are linked to from the Site are not under the control of Focus Products and we are not responsible for their content or privacy policies. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.

If you register with the Site in order to gain access to certain Site features, during the registration process we may ask for both personal and demographic information, all of which are generally required in order to complete the registration. We also may ask you for other optional information. Users who provide this information and register can benefit from access to additional information about Focus Products’ products and other features that Focus Products may offer from time to time.

Passive Information Collection

As you navigate through the Site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most Site operators, we track IP addresses, but only during your session, and use both session and persistent cookies. Our system also automatically gathers information about the areas you visit on the Site and collects operational information about the technology you use, such as your internet browser, type of computer, operating systems, Internet service providers and the domain name of the Site from which you linked to our site or advertisement. In addition, when you view the Site or our advertisements, we use session cookies to record current session identifiers. This information is not on your computer after the session is over. The cookies allow us to tailor a Site or advertisement to better match your interests and preferences. Please refer to your browser instructions or help screen to learn more about these functions. The Site does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information. We passively collect information to understand what areas of the Focus Products Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.  

Section 2 - How Focus Products Uses Your Information

Focus Products uses your personal information to enhance the operation of the Site and allow you to use all of its features.

Your contact information (name, billing, shipping, e-mail addresses and phone number) and financial information (credit card number) will be used for the purposes for which you supplied it to us (e.g., processing orders) and to send you related notices. From time to time we may use it to send you notices of special events and our newsletter. 

Focus Products also may disclose this information to the vendors who assist us in processing information or fulfilling our customers’ requests. These vendors are required to use this information only for this purpose. Focus Products will not sell, trade, or rent your personally identifiable information to any outside organization for the organization’s own use with out your consent. 

Focus Products may store and process your personally identifiable information to better understand your needs and how we may improve our products and services, and we may use your personally identifiable information to send you marketing or promotional materials or other information, or respond to your comments or requests for information. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purposes.

Focus Products, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

Focus Products may provide aggregate statistics about our customers, sales, online traffic patterns and related information to third parties, but these statistics will not include any personally identifying information.

Focus Products reserves the right to disclose user information in special cases, when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone causing injury to or interference with our rights or property, the Site, other Site users, or anyone else who could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Although Focus Products does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to the Site, it may do so in the future. If you do not want your information to be shared, you should contact us at digital.admin@focuspg.com as described in Section 3. 

 Section 3 - Choices You Have About How Focus Products Uses Your Information

We have created mechanisms to provide you with the following control over your information:

You may view and modify the personal information you have provided to us by logging in to your Account. If you have forgotten your password, click on the link that states “Forgot your password?” and a new will be e-mailed to you.

You may also send us an e-mail message at digital.admin@focuspg.com to request access to, correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you specified when you gave us your contact information or when you set up your account. Should you elect to have your information deleted, we will also delete your user account. You also may opt out of having your e-mail address used for promotional purposes by Focus Products. This opt out does not apply to information provided to Focus Products as a result of a product purchase, product service experience or other transactions. If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications. We offer two methods for such opt-out choices:

  1. If we have sent you a promotional e-mail, you may reply to the promotional e-mail by inserting “REMOVE” in the subject line of the return e-mail.
  2. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may then be inaccessible or not function properly.

You should review this Privacy Policy carefully. If you do not agree with our practices, do not use the Site. Remember, by using any part of the Focus Products Site, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of the Site means that you accept and agree to the terms of the revised Privacy Policy.

Section 4 - How Focus Products Protects Your Information

Information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure. As a result, we do not ensure, warrant or guarantee the security or integrity of such information. We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

You help to maintain the security of your personally identifiable information stored in our systems by keeping your username and password confidential and protecting against unauthorized access to your password and to your computer and mobile device.

Section 5 - What Focus Products Does About Children Visiting The Web Site

The Focus Products Site is not intended for children under the age of 13. We will not knowingly collect information from Site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at digital.admin@focuspg.com if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.

Section 6 - How You Can Contact Focus Products

If you have submitted personally identifiable information through the Site or an interactive advertisement, or if someone else has submitted your personally identifiable information through the Focus Products Site or an interactive advertisement, and you would like to have that information deleted from our marketing databases, please contact us via e-mail at digital.admin@focuspg.com. We will then use reasonable efforts to remove your personally identifiable information from our files. You also may contact us to request the personally identifiable information that Focus Products has collected about you through the Site or interactive advertisements. Focus Products will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information.

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of the Focus Products Site, please contact us.